1. Programs
Guest Texts — reservation texts (your pass link and reminders) to guests who book on our online booking page, and, only for guests who tick the offers box, promotional texts about offers and events. Guests must be 21 or older; the booking page requires a full date of birth before anything else is shown.
Club Flow Operational Alerts — operational, non-marketing texts to employees, managers and registered affiliates (drivers and promoters) who have opted in: schedule and shift notices, operational alerts, payout and check-in notifications, and access or verification codes.
2. Opting in
Guest Texts: on our online booking page, by ticking the reservation texts box (your pass link and reminders for that booking) and, separately, the offers and events box. Both boxes start unticked and neither is required to book: without the reservation-texts box your pass is shown on screen only and nothing is texted. Consent to offers is never a condition of booking or of any purchase.
Operational Alerts: by texting JOIN to (888) 465-6169 from your own mobile phone — the only way in. You receive a confirmation text at once (program, frequency, rates, HELP, STOP) and nothing before it. Consent is not a condition of employment or of any purchase. See our Opt-In Policy for details.
3. Message frequency
Guest reservation texts: one to three per booking. Guest offers: up to four a month. Operational Alerts: varies with venue activity and your role, usually a few a week or fewer.
4. Fees
Message and data rates may apply according to your mobile carrier plan. Peppermint Hippo does not charge for the messages themselves.
5. Opting out
Reply STOP at any time to cancel. After you send STOP, we send one final message confirming you are unsubscribed; no further messages are sent unless you opt in again. Reply HELP for help, or contact us at (702) 473-9977 or bill@phippos.com.
6. Age
Guest Texts are for guests 21 and older. The booking page asks for a full date of birth before it shows packages or the consent box; the date is checked in your browser and is not stored.
7. Supported carriers & liability
The programs are available on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is outside our control. We do not send messages to Canada.
8. Privacy
Personal information collected in connection with these programs is handled per our SMS Privacy Policy. Opt-in data and consent are never shared with or sold to third parties.
Contact
Peppermint Hippo Las Vegas · 1531 Las Vegas Blvd S, Las Vegas, NV 89104 · (702) 473-9977 · bill@phippos.com